Contact Us
At AddaBet, we’re committed to providing an exceptional experience for our users, ensuring that you have access to the best online casino games, sports betting options, and entertainment. Our customer support team is available 24/7 to assist you with any questions or concerns. Below, you’ll find detailed information on how you can contact us, and the support we offer to make your experience seamless. Our team at AddaBet is dedicated to ensuring that your experience with us is smooth and enjoyable. Whether you’re having trouble with your account, need assistance with a game, or have questions about our promotions, our highly trained Customer Service team is here to help around the clock.
How to Reach Us
We offer multiple ways to get in touch with our support team, ensuring that your issues are resolved quickly and efficiently.
1. Live Chat (Available 24/7)
The fastest way to get in touch with us is through our live chat feature, available directly on the website. Simply click on the chat icon at the bottom right corner of your screen to initiate a conversation with one of our representatives.
2. Email Support
For more detailed queries or if you prefer communication via email, you can reach us at [[email protected]]. Our team responds to emails within a few hours and can help you with a wide range of issues including account management, technical support, and promotions.
3. Phone Support
You can also call our customer service line, which is available 24/7. Whether you need help with deposits, withdrawals, or have general inquiries, our team is always on standby to assist you.
Common Inquiries
We understand that sometimes you may face common issues or have general questions. Here’s a quick guide to help you find answers faster:
Account Issues
- Forgotten Password: If you have forgotten your password, you can reset it easily by clicking the “Forgot Password” link on the login page. A reset link will be sent to your registered email address.
- Verification: If your account needs verification, please ensure that you upload the necessary documents such as ID cards, utility bills, and a bank card photo. Our team will review and approve them within 24 hours.
Deposit and Withdrawal Queries
- Deposits: AddaBet offers multiple deposit methods including popular options in Bangladesh like mobile payments and cryptocurrency. If you are experiencing issues depositing funds, please contact our support for a step-by-step guide.
- Withdrawals: For withdrawal queries, ensure that your account is fully verified. If you’re still facing issues, our customer service team can provide real-time support to help you resolve the matter quickly.
Promotions and Bonuses
- Welcome Bonus: We offer a generous welcome bonus to new users. For any questions related to claiming this bonus, our team can provide guidance on eligibility and terms and conditions.
- Current Promotions: Visit the “Promotions” section of our website for the latest offers, or reach out to our support team for details on ongoing and upcoming deals.
Feedback and Suggestions
Your feedback is essential to improving our platform and services. If you have suggestions or ideas on how we can enhance your experience, please feel free to contact us via email or through our feedback form available on the website.
Social Media and Updates
Stay updated with the latest news, promotions, and updates by following AddaBet on our social media platforms. We’re active on Facebook, Instagram, and Twitter, providing regular updates to keep you informed about our services and promotions.